Terms & Conditions

These terms apply when you order from The Froo Froo through this website. By placing an order, you agree to them.

Orders

• Your order is confirmed once payment has gone through and you receive an order reference (FROO-…).
• We bake in batches, so we may contact you if an item becomes unavailable and offer a swap or refund.

Prices and payment

• All prices are in South African Rand (ZAR).
• Payment is taken securely by Yoco. We don't store your card details.
• We may change prices at any time, but changes won't affect orders already paid for.

Collection

• Orders are for collection only. We'll confirm the collection time and place with you.
• Please collect at the agreed time — our bakes are best fresh.

Allergens

Our products are made in a kitchen that handles wheat (gluten), dairy, eggs, nuts and other allergens. We can't guarantee any item is free from allergens. Please tell us about allergies before ordering.

Refunds and cancellations

See our Refunds & Returns policy.

Privacy

See our Privacy Policy.

Law

These terms are governed by the laws of South Africa, including the Consumer Protection Act and the Electronic Communications and Transactions Act.

Contact us

WhatsApp 064 613 9260 or message us on Instagram @thefroofroo.